Member Support

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Member Support – Imaginarium

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Member Support – Imaginarium

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Member Support – Imaginarium

A Loyalty Program just for Members and Passholders!

Six Flags Members and Season Passholders will be able to earn free food, souvenirs, tickets and one-of-a-kind in-park experiences just for riding rides, seeing shows and having a great time at the park! Everyone who has a Membership or Season Pass now can join for free.

Frequently Asked Questions

Legacy Memberships
If you have a Thrill Seeker, Extreme or Season Pass, you can upgrade to a higher level. To upgrade your pass, visit Imaginarium360.com and click Upgrade at the top of the page.
Yes. There are blockout dates for some of our admission offerings. Blockout dates can be found on the park ticket page below the comparison chart. For no blockout dates, check out the Extreme Pass or Ultimate Pass! To upgrade your pass, visit Imaginarium360.com and click Upgrade at the top of the page.
If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Will Call Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.
If you have lost your tickets, please reprint your tickets by following the instructions in your email receipt. If you do not have an email receipt, please go to the Will Call Booth at the park on the day of your visit where they will be able to look up your order and print your tickets for you. A replacement fee will apply. You will need to bring the following: The credit card used to purchase these tickets. Photo ID. Your email receipt or your order confirmation number. If you do not have your receipt or an order confirmation number, Will Call staff will still be able to look up your order and print your tickets but you must have Photo ID and the credit card that was used to purchase these tickets. A replacement fee will apply.
Tickets, Season Passes and all vouchers purchased on this site are non—refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non—transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.
Tickets, Season Passes and all vouchers purchased on this site are non—refundable. Six Flags does not offer cancellations, refunds, rain checks or exchanges. Please be sure you have selected the correct park, the correct date, the correct tickets and the correct number of tickets before completing your purchase. The ecommerce call center staff cannot process a refund under any circumstances. Tickets are non—transferable and will only be accepted at that theme park or water park location for which they were purchased. Tickets purchased for park special events or concerts are only accepted at the gate for the day of the event.
This e—commerce website requires the free Macromedia Flash Player 8. Please download Flash Player 8, and try viewing the store again. The minimum recommended screen resolution is 1024 X 768. The minimum recommended connection speed for dial—up modems is 56k.
Because Six Flags occasionally offers extra discounts or purchase incentives, pricing on sixflags.com is available as is only at the time the order is placed. Pricing adjustments will not be made for previous orders based on past or future promotions or sale prices.
A “will call” option is not available at this time. However, for Print—N—Go tickets only, if you are unable to print your tickets, please go to Guest Relations at the park on the day of your visit where they will be able to look up your order and print your tickets for you as long as you bring the credit card used to purchase the tickets, a photo ID, and if possible your email receipt or your order confirmation number.

Date specific tickets are valid only on the specific dates shown. Tickets and Season Passes without specific dates are valid during the current operating season.

To look up your receipt, enter the last four digits of your credit card number and your 10—digit telephone number. Once your receipt is shown, you can click the link to reprint your Print—N—Go order.
To order more than 10 Season Passes, please call (707) 556—5216.
We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).
We provide 24×7 technical support for our online store at (407) 261-4290. Our eCommerce technical support team can ONLY help you complete a purchase and CANNOT provide ANY assistance with Memberships, refunds, events or park merchandise (if you ask them to help with anything other than online purchases they will ask you to contact the park directly).
New for 2014, your exclusive Pass Holder coupons come loaded electronically on your Pass Card. Before you visit to the park, download and print your eCoupon list of discounts or view them on your smart phone at sixflags.com/pass.
New for 2014, your exclusive Pass Holder coupons come loaded electronically on your Pass Card. Before you visit to the park, download and print your eCoupon list of discounts or view them on your smart phone at sixflags.com/pass.
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