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FREE SHIPPING ON $25+

Shipping

  • Shipping charges will be added to your order, upon check out. Please remember to use any shipping coupons at time of check out, discounts will not be refunded after the order is processed. 
  • Orders will be shipped within 5-7 business days. You will be notified if an item will take longer to process, due to the handmade nature of the product. We try our best to get your order out ASAP. 
  • Standard shipping has a typical delivery window of 3-5 days once processed. 
  • Once items leave our hands we are not responsible for items delayed due to shipping carriers.  
  • Please contact us if you have specific shipping requests, so we can plan accordingly. 
CUSTOM ORDERS
  • Please use the general contact form for custom orders. You can also contact me via email info@vivacare.co. 
  • Wedding orders require a minimum 50% deposit. 
  • There are no exchanges or returns on custom orders. 
  • All the products are made by hand, length and/or size can be adjusted upon request. 
OTHER
  • Only one coupon valid per transaction.
  • By signing up for the newsletter you will receive emails providing notifications of new products. We vow to limit emails and only contact you when we can’t hold our excitement in any longer about new styles, events, giveaways, and discounts.
  • Don’t see what you need help with? Feel free to drop a message and we will be sure to respond within 24 hours.
WHOLESALE
  • All wholesale inquiries please contact us directly at info@vivacare.co
  • Once approved we will provide wholesale logins for you to check out online.
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